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At MAE, every piece is inspected for quality and hygiene. We offer 7-day size exchanges and all-India express delivery.
Exchanges Only
Size exchanges within 7 days. No returns/refunds for change of mind.
7-Day Exchange Window
Unused, unwashed with original tags and packaging intact.
48h Damaged Notice
Contact within 48h with order number, photo & video.
100% Quality Inspected
Every maternity piece is individually checked for hygiene and craftsmanship.
How It Works
Keep Tags Intact
Ensure the garment is unworn. Exchange must be initiated within 7 days of delivery.
Contact Support
Email hello@maeclothing.com or WhatsApp with your order number & required size.
Courier & Swap
Reverse courier charges apply for size swaps. Your new size is sent upon receipt.
We offer all-India express delivery. Metro orders typically arrive within 2–4 business days, while non-metro locations take 4–7 business days. Orders over ₹5,000 qualify for complimentary standard shipping. A flat shipping fee applies on orders below this threshold.
Orders can be cancelled anytime before dispatch directly from your Account Dashboard while in Placed or Confirmed status. Once an order has been marked as Shipped/Dispatched, cancellation is strictly unavailable as the parcel has been handed over to our logistics partner. For prepaid orders cancelled prior to dispatch, a full automated refund is processed to the original payment method.
At MAE, every garment is carefully checked and packed before dispatch. We currently offer exchanges only and do not accept returns for a change of mind, colour preference, or incorrect size selection.
Exchange requests must be raised within 7 days of delivery. The product must be unused, unworn, unwashed, and in its original condition with all tags and packaging intact. Products that show signs of use, washing, perfume, makeup, stains, or damage will not be eligible for exchange.
If you have ordered the wrong size, you may request an exchange for another available size of the same product. Size exchanges are strictly subject to availability. If the requested size is unavailable, an alternative size or product may be offered where possible.
If you receive a wrong, damaged, or defective product, please contact us within 48 hours of delivery with your order number, clear photographs/videos of the product and packaging, and a description of the issue. Once verified, MAE will arrange an appropriate resolution, which may include a replacement or refund, as applicable.
Exchange requests will not be accepted for: products worn, washed, altered, or damaged after delivery; products without original tags; products with stains, odour, makeup, or signs of use; and sale or clearance products specifically marked as non-exchangeable.
For a size/change-of-mind exchange, the customer will be responsible for applicable return/reverse-shipping charges. For a wrong, damaged, or defective product, MAE will bear the applicable shipping cost after verification.
MAE does not provide refunds for change-of-mind or size-related requests. Refunds will be considered only where required for an eligible defective/wrong product or where MAE is unable to provide an appropriate replacement, subject to applicable law.
Please contact our customer care team at hello@maeclothing.com or via WhatsApp with your order number within 7 days of delivery. Our concierge team will guide you through the return pickup and dispatch.
Customers are requested to check the size chart and product details carefully before placing an order. We recommend choosing your size based on the measurements provided on the website. MAE reserves the right to reject an exchange request if the product does not meet the eligibility conditions mentioned above.